TERMS OF SALE

Preamble
The present terms of sale are concluded on the one hand by the company LA CERISE SUR LE CHAPEAU, whose registered office is located at 11 rue CASSETTE 75006, registered in the register of commerce and companies of Nanterre under number: 482 908 563, Under the sand “and, on the other hand, by any natural or legal person wishing to make a purchase via the website www.lacerisesurlechapeau.com hereinafter referred to as” the buyer “.
Article 1: Purpose
The present terms of sale aim to define the contractual relations between LA CERISE SUR LE CHAPEAU and the buyer and the conditions applicable to any purchase made through the commercial site www.lacerisesurlechapeau.com, whether the buyer is professional or consumer. The acquisition of a property through this site implies an unreserved acceptance by the buyer of these conditions of sale. These conditions of sale shall prevail over any other general or particular conditions not expressly approved by LA CERISE SUR LE CHAPEAU. LA CERISE SUR LE CHAPEAU reserves the right to modify its conditions of sale at any time. In this case, the conditions applicable will be those in effect on the date of the order by the buyer.
Article 2: Characteristics of the proposed properties
The products offered are those which appear on the site of the online shop of www.lacerisesurlechapeau.com. These products are offered within the limit of available stocks. Each product is accompanied by a description and the photographs of the catalog are as faithful as possible but can not ensure a perfect similarity with the product offered, especially with regard to the colors (Given the difference in definition of the computer screens, the Colors reproduced on the website, may differ from the actual colors of the materials.)
Article 3: Orders

Confirmation of the order entails acceptance of these conditions of sale, acknowledgment of full knowledge and waiver of its own terms of purchase or other conditions. All the data provided and the recorded confirmation will be proof of the transaction. Confirmation will be worth signing and acceptance of transactions. The seller will communicate by e-mail the confirmation of the registered order and the delivery time.
In the event of a product supply problem, LA CERISE SUR LE CHAPEAU will promptly inform the customer and give him the opportunity to choose another product or to be reimbursed.

Article 4: Rates
The prices listed in the catalog are prices inclusive of VAT in euro. LA CERISE SUR LE CHAPEAU reserves the right to modify its prices at any time, provided however that the price appearing on the site on the day of the order will be the only one applicable to the buyer. Prices do not include order processing, transport and delivery charges.
Article 5: Methods of payment

To pay for the order, the buyer has the method of payment referred to in the order form, namely by credit card (blue, visa, Eurocard / Mastercard). The buyer is then switched to the 3DSecure server of the BNP. The bank’s server is secured in such a way as to protect all payment-related data as efficiently as possible, and that at no time will the banking data pass through the computer system of the LA CERISE SUR LE CHAPEAU .

LA CERISE SUR LE CHAPEAU reserves the right to suspend any order management and delivery in case of refusal of authorization to pay by credit card from the officially accredited bodies or in case of non payment.

Article 6: Terms of delivery

The products are delivered to the address indicated by the buyer on the order form. Delivery shall be deemed to have been effected upon delivery of the product to the carrier, either Chronopost or Colissimo. The client must verify the completeness and the conformity of the information he provides to LA CERISE SUR LE CHAPEAU. The latter can not be held responsible for any errors of seizure and the consequences in terms of delay or error of delivery. In this context, all expenses incurred for the redirection of the order will be entirely at the customer’s expense.

LA CERISE SUR LE CHAPEAU can not be held responsible for delays in delivery due to errors or disturbances attributable to carriers (total or partial strike including postal services and means of transport and / or communications).

Article 7: Damaged package
We ask you not to receive a damaged package (packaging bearing visible traces of opening and / or deterioration): it is imperative to refuse it. Indeed, the parcels leaving our offices are always impeccable, and must be delivered to you in this state. If a damaged package has been deposited in your mailbox or your keeper has received it, the package is considered “accepted as is”. If no reservations have been made, we will not be in a position to take account of any disappearances or to compensate.
Article 8: Return / Refund

Our wish is obviously that you wear your hat on your head and not that it remains in the bottom of a closet! That’s why we offer to reimburse you if it does not suit you … Nevertheless, be aware that our hats are molded, manufactured, dressed and adjusted according to the wishes of your order !!!

You have 14 days from receipt of your order to return your product. In order to ensure the return of your order in the best conditions, La Cerise sur le Chapeau invites you to follow the following procedure:

_ Contact customer service by e-mail contact@lacerisesurlechapeau.com to make your return request specifying your order number. A Colissimo return voucher will then be sent to you by e-mail. The return is at the risk of the customer.

_ You must return your hat to its original condition, without being worn, with all the labels attached and intact, in its complete shipping packaging to the following address:
  La Cerise sur le Chapeau c/o La Fabrique Générale,
2 bis rue Léon Cosnard
75017 Paris France.
La Cerise sur le Chapeau reserves the right not to accept products that do not meet these conditions of return.

_ Upon receipt of your return, our quality department will validate the conformity of the return to the acceptance criteria. This will give rise to a refund equal to the total amount paid by the Customer, that is to say the purchase price of the product(s) purchased, excluding any delivery costs. The return of an order is indicated as a negative operation.

Refunds will be made according to the payment method and the currency used at the time of purchase. La Cerise sur le Chapeau will refund the returned product within a maximum of 30 days after receipt.

For all information and questions, the team of La Cerise sur le Chapeau is available:
_ By Tel: 01 40 59 07 86 / OR 01 45 49 90 53 from Tuesday to Saturday, except bank holidays, from 11 am to 7 pm
_ By e-mail: contact@lacerisesurlechapeau.com

Article 9: Gift Card

The gift card is valid for 1 year from the date of issue.

The total order of products purchased on the site or in one of the boutique shops of La Cerise sur le Chapeau with the gift card includes the price of the product (s), applicable sales taxes and shipping charges. If the total amount of the order is greater than that of the gift card, the remaining balance will have to be paid by one of the proposed payment terms.

Upon use, any unused gift card balance will be retained for future purchases and will not be returned or redeemed for cash.

  • Deliveries on line

    2 days to 2 weeks
    depending on stock

  • Secure
    payment

    via Paypal
    or CB

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  • Customer service
    available

    from tuesday to saturday
    from 11am to 7pm
    at 01.45.49.90.53